Delivery and Returns
The delivery time for your order is usually 1-2 working days in DK and up to 6-7 working days outside DK.
Delivery area: We deliver to all countries around the world.
Chicura ApS Sender goods with the following: Pick -up, GLS, UPS and PostNord.
The freight is calculated based on weight.
You will be able to choose between having the package sent "without distribution" or "with distribution" in DK.
You will always receive a track and trace number so you can follow your package, from our warehouse and home to you.
Shipping costs:
Denmark: 29 DKK / 4.95 €, free delivery by order over 500 DKK / 67 €.
EU: 75 DKK / 10.95 €, free delivery by order over 800 DKK / 107 €.
Europe (not EU and selected countries): 90 DKK / 12.95 €, free delivery at order over 1200 DKK / 161 €.
The rest of the world:
1.1 - 10 kg 425 DKK / 57 €
10.1 - 15 kg 750DKK / 100 €
15.1 - 20 kg 1100 DKK / 149 €
Prices are not incl. Involvement costs (these costs are only outside the EU).
Cancellation right
14 days full right of withdrawal on goods purchased on the website unless otherwise agreed or stated in your order.
The 14-day period starts the day the order is delivered.
Any return costs you incur yourself.
Desire for cancellation must be notified at least 14 after delivery and reach us last 14 days after we are informed of your use of the right of withdrawal.
Desire for the use of the right of withdrawal must be sent by mailstudio@chicura.com To which the standard cancellation form is to be completed and sent with (cf. the form at the bottom of the trading conditions).
Item's condition on return
You are liable for the deterioration of the value of the item caused by handling other than what is necessary to determine the nature, properties and function of the goods. This means you have to try the item in the same way as if you traded in a physical store.
If the item is tried beyond what is described above, it is considered used and by impaired value. This means that when you cancel the purchase, you will receive a smaller part or none of the purchase amount return. It is up to Chicura ApS to assess the condition of the product.